COVID-19 Precautions

Last Update: July 16, 2021


As the coronavirus (COVID-19) situation evolves, Cardinal Funeral Homes is putting the health and safety of our guests, staff and community at the highest priority.

We are following direction from Ontario Public Health, Health Canada and the Bereavement Authority of Ontario and request that family members or guests who are experiencing any cold or flu-like symptoms (e.g., fever, cough, shortness of breath), have traveled out of province or been in contact with someone who has tested positive for COVID-19, refrain from visiting our funeral homes at this time.

Effective immediately the following precautions and procedures have been implemented:

Beginning July 16, the Ontario government has further loosened the restrictions on funeral homes and cemeteries in our province as we enter Step 3 of the reopening framework.

As COVID-19 trends continue to be heading in the right direction, all funerals/visitations will be limited to the number of guests that can be safely accommodated while maintaining physical distancing. We will be allowing public visitations but when the maximum capacity of our building is reached, we will kindly ask any additional guests to wait outside until there is room to enter.

In order to keep everyone as safe as possible, we kindly ask that all invited guests continue to practice physical distancing, refrain from shaking hands or having direct contact with each other if not in the same household.

In order to follow government restrictions, gatherings will be limited to up to 40 (at Annette)/50 (at Bathurst) people at a time in a visitation suite. When coming for a visitation, guests are asked to maintain physical distancing and wear a mask/face covering at all times. Guest seating has been arranged to maintain physical distancing and will remain in place for all services and visitation in the funeral home.

Funeral services are still currently permitted at churches and places of worship. However, each place of worship may have its own capacity limits in place and we will ensure you are aware of them before the day of the service.

Rites of Committal can take place with no limit at the cemetery, as long as physical distancing between guests can be maintained. Entombments in indoor mausoleums may have capacity restrictions, which is separate from the restrictions in place at our funeral homes.

Our Coffee Lounge remains closed and receptions are not available. Please do not bring outside food or beverages into our funeral homes.

All of our bathrooms are equipped with disinfecting hand soap and cleaned regularly. We also have increased the frequency of cleaning and disinfecting our public areas.

Hand sanitizer and masks are available upon entry and throughout the Funeral Homes. As well, signage has been posted throughout to remind all visitors to adhere to our new precautions and procedures.

Condolence Resources. Please reach out to families in their time of need. Friends should sign our online register books and/or send flowers, especially if they do no feel comfortable attending in person. While visitations and services are limited to smaller numbers of guests, families appreciate your show of support through this very difficult time.

For over 96 years, Cardinal Funeral Homes’ mission has been to provide exceptional and meaningful funeral service experiences for the families we serve through teamwork, dedication and professionalism, as well as to provide comprehensive bereavement resources. We will continue to make every effort to support our client families through their grieving process in this difficult time.

In order for us to continue to serve our families well and in a safe manner, we thank you for your understanding and cooperation with these preventative measures that are temporarily in place.

Jimmy and Andrew Cardinal