COVID-19 Precautions

Last Update: March 21, 2022


As the COVID-19 situation evolves, Cardinal Funeral Homes is putting the health and safety of our guests, staff and community at the highest priority.

We are following direction from Ontario Public Health, Health Canada and the Bereavement Authority of Ontario and request that family members or guests who have recently tested positive for COVID-19, are experiencing any cold or flu-like symptoms (e.g., fever, cough, shortness of breath), or have been in contact with someone who has recently tested positive for COVID-19, refrain from visiting our funeral homes at this time.

Effective immediately the following precautions and procedures have been implemented:

Beginning March 21st, the Ontario government has removed all capacity and masking restrictions for visitations and funeral services at all locations, including funeral homes, places of worship and cemeteries.

Each family in our care will, however, be able to decide whether or not masks will be required for all guests attending their indoor visitation/service and/or to set a lower capacity number if they would prefer. If there is a capacity or mask restriction at any location for any visitation/service, we will be sure to include the maximum number and masking requirement on the obituary page on our website for the service you are attending.

In an effort to keep everyone as safe as possible, we kindly ask that all invited guests continue to practice physical distancing, refrain from shaking hands or having direct contact with each other if not in the same household.

If requested by the family, all guests will be asked to maintain physical distancing and wear a mask/face covering at all times. Guest seating may be arranged to maintain physical distancing and will remain in place for all services and visitation in the funeral home. If not requested by the family, each guest will have the individual choice whether or not they will wear a mask while indoors.

Funeral services are currently permitted at churches and places of worship. However, if said particular venue has decided to have a lower gathering limit, we will ensure you are aware of the exact number before the day of the service.

Rites of Committal will take place with no limit at the cemetery, as long as physical distancing between guests can be maintained. Entombments in indoor mausoleums may have capacity restrictions, which is separate from the restrictions in place at our funeral homes.

Our Coffee Lounge has now reopened and we are permitting eating and drinking without a face covering in that room only. We ask that you please do not consume food or in any other public area of our funeral homes.   

All of our bathrooms are equipped with disinfecting hand soap and cleaned regularly. We also have increased the frequency of cleaning and disinfecting of our public areas.

Hand sanitizer and masks are available upon entry and throughout the Funeral Homes. As well, signage has been posted throughout to remind all visitors to adhere to our precautions and procedures.

Condolence Resources. Please reach out to families in their time of need. Friends should sign our online register books and/or send flowers, if they do not feel comfortable attending in person at this time. While we are still facing challenges during the pandemic, families appreciate your show of support through this very difficult time.

For over 97 years, Cardinal Funeral Homes’ mission has been to provide exceptional and meaningful funeral service experiences for the families we serve through teamwork, dedication and professionalism, as well as to provide comprehensive bereavement resources. We will continue to make every effort to support our client families through their grieving process in this difficult time.

In order for us to continue to serve our families well and in a safe manner, we thank you for your understanding and cooperation with these preventative measures that are temporarily in place.

Jimmy and Andrew Cardinal