COVID-19 Precautions

Last Update: April 19, 2021


As the coronavirus (COVID-19) situation evolves, Cardinal Funeral Homes is putting the health and safety of our guests, staff and community at the highest priority.

We are following direction from Ontario Public Health, Health Canada and the Bereavement Authority of Ontario and request that family members or guests who are experiencing any cold or flu-like symptoms (e.g., fever, cough, shortness of breath), have traveled out of province or been in contact with someone who has tested positive for COVID-19, refrain from visiting our funeral homes at this time.

Effective immediately the following precautions and procedures have been implemented:

Beginning April 19, the Ontario government has changed the restrictions on funeral homes and cemeteries in Ontario in order to help stop the spread of COVID-19.

Since the Province of Ontario has implemented the province-wide Stay-at-Home order, all funerals/visitations at all locations will be limited to no more than 10 guests at a time. In order to prevent more attendees than the allowed number of guests, we will not be posting the exact times of the events taking place and each service will be by invite-only.

In order to keep everyone as safe as possible, we kindly ask that all guests continue to practice physical distancing, refrain from shaking hands or having direct contact with each other if not in the same household.

If there are more than 10 people who wish to say their goodbyes, multiple groups of 10 are allowed to come to the funeral home as long as there is no overlap, we know the name of each guest at least 24 hours ahead of time and there are at least 15 minutes in between each grouping. When coming for a visitation, guests are asked to maintain physical distancing and wear a mask/face covering at all times. Guest seating has been arranged to maintain physical distancing and will remain in place for all services and visitation in the funeral home.

Funeral services are still currently permitted at churches and places of worship. Each place of worship will have their own safety protocols in place and we will ensure you are aware of them before the day of the service.

Our Coffee Lounge remains closed and receptions are not available. Please do not bring outside food or beverages into our funeral homes.  

All of our bathrooms are equipped with disinfecting hand soap and cleaned regularly. We also have increased the frequency of cleaning and disinfecting our public areas.

Hand sanitizer and masks are available upon entry and throughout the Funeral Homes. As well, signage has been posted throughout to remind all visitors to adhere to our new precautions and procedures.

Condolence Resources. Please reach out to families in their time of need. Friends should sign our online register books and/or send flowers, as only a very limited number of guests will be able to attend in person. While visitations and services are limited to smaller numbers of guests, families appreciate your show of support through this very difficult time.

For over 95 years, Cardinal Funeral Homes’ mission has been to provide exceptional and meaningful funeral service experiences for the families we serve through teamwork, dedication and professionalism, as well as to provide comprehensive bereavement resources. We will continue to make every effort to support our client families through their grieving process in this difficult time.

In order for us to continue to serve our families well and in a safe manner, we thank you for your understanding and cooperation with these preventative measures that are temporarily in place.

Jimmy and Andrew Cardinal